![]() ![]() Equal Opportunity Employment We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. The Patient Access Representative will facilitate all components of the patients entrance into any Mercy facility. Apply to Scheduler, Contact Center Engineer, Physical Therapy Aide and more. WORKING ENVIRONMENT: A busy, oftentimes stressful, ambulatory facility providing direct patient care, considerable amount of direct patient/customer contact. 52 Mercy Mercy Scheduler jobs available on. PHYSICAL REQUIREMENTS: Sitting, standing, reaching, bending, walking and stretching, hearing/verbal/visual acuity, ability to keyboard for extended periods of time. * Medical terminology * 2 years medical office experience or Bachelor's degree with 6 months medical office experience * 1-2 years' experience with personal computers and frontline customer service OTHER SKILLS REQUIRED: * Excellent customer service skills * Knowledge of insurance referrals * Ability to work both independently and as a team * Clear and effective communication skills * Ability to multi-task * Keyboarding skills of 35 wpm * Familiar with Microsoft Office software * Ability to coordinate schedules for multiple physicians and physician extenders in a fast paced environment * Flexibility and willing to adapt schedule changes as and when necessary. * Direct patient contact at check in and check out * Process insurance prior authorization and document * Medical records(scanning and indexing) EDUCATION/EXPERIENCE REQUIREMENTS: * Graduate/equivalent of a 2-year program in a medical science field or equivalent in work experience. DUTIES TO INCLUDE, BUT NOT LIMITED TO: * Manage incoming telephone lines * Schedule new patient and follow up appointments for multiple providers * Schedules tests, procedures, referral appointments with scheduling center * Communicates with patients regarding appointments and instructions for procedures and tests * Document information in Patient's chart. The average salary for Scheduler at companies like MERCY in the United States is 93,203 as of September 25, 2023, but the salary range typically falls between 79,619 and 106,787. Also spends considerable time processing prior authorizations and documenting such. ![]() Practice Scheduler Requisition Number 59961 Account Eastern Maine Medical Center Department Orono Family Medicine Shift Regular Full-time Status Day Hours 8-4:30 Hours per Week 40 Job Details POSITION SUMMARY: The Practice Scheduler spends 50% or more of time coordinating patient appointments, including tests, procedures (including surgery) and works closely with Central Scheduling. ![]()
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